COLLECTION OF PERSONAL INFORMATION
We collect Personal Information that you submit to us voluntarily through our Site. The types of Personal Information we may collect are:
• Email address
• Login information
• Phone numbers
• Email subscription status
• Order details (excluding credit card information)
• Order history
• Shipping details
• Cookie settings ("remember me")
• IP Address
If you send an email to ROKA, or fill out our "Contact Us" form on the Site, we will collect your email address and the full content of your email, including attached files, and other information you provide.
For all visitors: As you navigate our Site, certain information will also be passively collected, including Internet Protocol Addresses, Cookies and other navigational data. This type of information will be used for the purposes of gathering data to improve our Site, and to improve the quality of your experience when interacting with our Site.
An "Internet Protocol Address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We track IP Addresses solely in conjunction with session cookies to analyze our web page flow. For instance, we use your IP address to help diagnose problems with our server, and to administer our Site. Additionally, your IP address may be used to gather broad demographic information (e.g., number of users from Mexico).
USE OF PERSONAL INFORMATION
In general, Personal Information you provide to us is used to respond to requests that you make or to provide you ROKA services. We may create Anonymous Information records from Personal Information by excluding information (such as your name) that make the information personally identifiable to you. We may use this Anonymous Information to analyze usage patterns and for statistical purposes. ROKA reserves the right to use and disclose Anonymous Information to third parties in its discretion.
DISCLOSURE OF PERSONAL INFORMATION
We may use third parties to facilitate or outsource one or more aspects of the services that we provide to you and therefore we may provide some Personal Information directly to these service providers. These service providers are subject to confidentiality agreements with us that prohibit their use or disclosure of the information we provide them for any purpose other than to facilitate the specific outsourced service.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on ROKA; or (b) protect and defend the rights or property of ROKA or users of our Site.
YOUR CHOICES REGARDING YOUR PERSONAL INFORMATION
We offer you choices regarding the collection, use and sharing of your Personal Information. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out." You may unsubscribe by following an "Unsubscribe" link provided in the footer of each email message from ROKA. If you unsubscribe, your address will no longer be listed in the publisher-accessible mailing list.
Our Site is not designed for children under the age of 13. We do not intentionally gather Personal Information about visitors in this age group.
LINKS TO OTHER SITES
We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. However, no company, including ROKA, can fully eliminate security risks associated with Personal Information.
REVIEWING AND REVISING PERSONAL INFORMATION
Our Site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the user and whenever we send information to the user that they've requested. The Site gives you options for removing your information from our database to not receive future communications or to no longer receive our service. To change and modify information previously provided, registered users may visit their Manage My Account page and change their contact information for email and instant messaging notifications from ROKA.
Last Updated March 2013